FOR HOME SERVICE TEAMS
Never miss the call that becomes your next job.
The Senra Group answers every caller, qualifies the job, and books the appointment—so your team can stay focused on the work in the field.
Trained on your business. Live in days—not months.
AI receptionist is live
Answering now
INCOMING CALL
New HVAC repair request
“My AC stopped cooling. Can someone come today?”
01:42
Booked for 2:00 PM
18
calls answered
7
appointments set
Built for the calls home-service teams can’t afford to miss
HVAC
Plumbing
Electrical
Roofing
Garage Doors
Carpeting
Window & Gutter Cleaning
Landscaping
Tree Services
Pool Install & Maintenance
Pest Control
Paving & Masonry
THE COST OF A MISSED CALL
Every unanswered call is a revenue leak.
The numbers make a clear case for keeping a trained receptionist on the line—day and night.
67%
of customers immediately redial a competitor when their call goes unanswered.
85%
of callers don’t call back after no answer.
27%
of inbound service calls are missed.
47%
of home-service calls happen after 5 PM.
40%
of contract cancellations happen because customers forget to renew or miss notices.
100%
of home-service businesses grow revenue when they serve customers better.
ONE CALL. ZERO FRICTION.
Your best dispatcher works every shift.
The Senra Group sounds like your office, follows your rules, and gets every qualified caller to the next right step.
01 — ANSWER
Pick up every call
A natural, professional first response—at lunch, after hours, and during the busy season.
02 — QUALIFY
Know what the caller needs
The Senra Group asks the right questions, captures service details, and flags urgency before your team picks up.
03 — SCHEDULE
Book the right next step
Send qualified jobs straight to your calendar, team inbox, or dispatch software without an extra callback.
04 — PRIORITIZE
Route urgent calls first
The Senra Group recognizes urgent service needs and flags priority calls, so your team can respond before the opportunity or emergency slips away.
AI WEBSITE CHATBOT
A better first conversation—before the phone ever rings.
The Senra Group’s AI Website Chatbot turns visitors into organized, actionable conversations—without making your office chase another inbox.
01
Detect intent
The chatbot identifies emergency responses, quote requests, off-topic messages, and other service conversations the moment a visitor writes in.
02
Capture the details that matter
It collects a name, phone number, address, service type, and urgency level—so your team has context before they respond.
03
Route to the right action
Emergencies reach the on-call team by SMS. Quote requests go to the estimations calendar. Non-urgent questions become callbacks, while off-topic messages receive a polite redirect.
04
Hand off to a human when needed
When a conversation gets too complex, the chatbot offers a callback and sends the full transcript to your team.
GOOGLE REVIEW AGENT
Turn a job well done into the proof that wins the next one.
The Senra Group’s Review Agent keeps the conversation personal, timely, and constructive—so your reputation compounds without adding more work for your office.
01
Reach out while the experience is fresh
Just after the job is completed, the agent follows up while the customer’s experience is still top of mind—strike while the iron’s hot.
02
Send a warm, personal request
Each customer receives a friendly message in your voice, with a direct link that makes leaving a Google review effortless.
03
Route feedback the right way
Unhappy customers are guided to share feedback privately with your team, while happy customers are encouraged to leave a public Google review.
81%
of customers actively rely on Google reviews when choosing a contractor.
51%
of customers will bypass a company without Google reviews and ignore companies below four stars.
73%
of users only trust reviews when they were made within the last month.
AFTER-HOURS IS A GROWTH CHANNEL
Turn the calls you used to lose into booked work.
No voicemail maze. No next-day callback roulette. Just a helpful receptionist who keeps your pipeline moving.
24/7
every caller gets an answer
1 call
from question to scheduled job
READY WHEN YOUR TEAM IS
Put a 24/7 receptionist on your team.
See how The Senra Group can answer more calls and book more work for your business.